Shipping PolicyThank you for choosing us. Below you will find all details regarding order processing and shipping times.
Order Processing Time All orders are processed within 2 to 3 business days. Orders placed on weekends or holidays are processed on the next business day. If we experience delays due to high volume or inventory checks, we will notify you by email.
Shipping Methods and Delivery Times We offer standard and expedited shipping options at checkout. Delivery times vary by location and shipping method, but most orders arrive within 3 to 7 business days. Tracking information is provided for every shipment.
Shipping Costs Shipping fees are calculated at checkout based on your location and selected service. Any additional import duties, taxes, or customs fees are the responsibility of the customer.
Order TrackingOnce your order has shipped, you will receive an email with your tracking number and a direct link to follow your package.
Shipping Locations We currently ship within the United States and Canada. If you are located outside these regions, please contact us at info@laguioledumonde.com for a custom shipping quote.
Incorrect or Incomplete Addresses Please ensure your shipping information is accurate at checkout. Orders returned to us due to incorrect or incomplete addresses can be reshipped at the customer’s expense.
Lost or Damaged Packages If your order arrives damaged, contact us right away with photos and your order number. If your package is lost in transit, we will assist you in filing a carrier claim and work with you toward a resolution.
Order Changes or Cancellations Orders can be cancelled before shipment free of charge. If you need to update your address or adjust your order, contact us as soon as possible. Once shipped, changes cannot be made.
Questions For any shipping questions, contact our team at info@laguioledumonde.com. We are always happy to help.
