Privacy policy
Effective Date: January 3, 2026
laguioledumonde.com (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you visit or make a purchase on our website, and how your information is handled in compliance with Canadian privacy laws.
1. Information We Collect
We may collect the following types of personal information when you use our website or make a purchase:
- Contact information: name, email address, phone number, billing and shipping address
- Payment information: credit card or other payment details (processed securely through our payment provider)
- Account information: login credentials if you create an account
- Order information: purchase history, products purchased, and order preferences
- Website usage data: IP address, browser type, device type, and pages visited
2. How We Use Your Information
Your information may be used to:
- Process and fulfill orders
- Communicate with you about your orders, inquiries, or customer support requests
- Improve our website, products, and services
- Prevent fraud and protect the security of our website and users
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
- Service providers that help us process payments, deliver orders (e.g., UPS), or provide customer support
- Law enforcement or regulators if required by law
- Business transfers in case of mergers, acquisitions, or sale of assets
For shipments to the USA or other countries, your information may be transferred across borders. We take reasonable measures to ensure your data remains protected.
4. Cookies and Tracking
We use cookies and similar technologies to:
- Enhance your browsing experience
- Remember your preferences
- Analyze website traffic and performance
You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.
5. Security of Your Information
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.
6. Retention of Information
We retain your personal information only as long as necessary to:
- Fulfill orders or provide services
- Comply with legal obligations
- Resolve disputes and enforce agreements
7. Your Rights (Canada)
Under Canadian law, you have the right to:
- Access your personal information held by us
- Request corrections to inaccurate or incomplete information
- Withdraw consent where applicable
- File a complaint if you believe your privacy rights have been violated
To exercise these rights, please contact us using the details below.
8. Children’s Privacy
Our website is not directed to individuals under 13 years old. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child, we will delete it promptly.
9. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “Effective Date.” We encourage you to review this policy periodically.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: info@laguioledumonde.com
Address: 156 Bradshaw Drive, Stratford Ontario N5A 0G4, Canada
Phone: +1 519 591 0247
