Customer service
Track order
Follow your package every step of the way
Every order is shipped with UPS and comes with its own tracking number, so you always know exactly where your knife is. As soon as your order leaves our warehouse — usually within 2–3 business days — you’ll receive a shipping confirmation email with your personal tracking number and a direct link to follow your delivery.
Track your order in three steps
From our warehouse to your doorstep — here’s how to follow along.
Track your package with UPS
All shipments are handled by UPS. Click this card to open the official UPS tracking page and enter your tracking number for real-time status updates.
Find your tracking number
Your tracking number is in the shipping confirmation email we send the moment your order ships. Can’t find it? Check your spam folder or look it up in your account under order details.
No updates yet?
It can take up to 24 hours before UPS registers the first scan. Still no movement after that? Email us at info@laguioledumonde.com with your order number and we’ll look into it right away.